NOTE: Similarly, since Bluetooth is already a low power technology, if your earbuds/headphones or device have a low battery, then your reception may be affected. Since your body is made mostly of water, care must be taken when positioning your device relative to your earbuds/headphones. It runs on the 2.4GHz band, which is easily absorbed and disrupted by water. Bluetooth is a low power and close proximity technology. If your audio cuts out during playback, try changing the location of your device relative to your earbuds/headphones.
If your device gives you an error message, repeat the pairing process*.Ĩ. Your device should display the name of your earbuds/headphones as an available device.
While the earbuds/headphones are off, hold the power button on your earbuds/headphones until the LED flashes red and blue (about 5 seconds).Ħ. If you see the name of your earbuds/headphones listed as an available device, touch the arrow to the right of it and choose to have your device forget the device.ĥ. On your device select: SETTINGS → BLUETOOTH → ON. Forget and re-pair your earbuds/headphones. If the LED does not illuminate, or your wireless audio doesn’t operate correctly, please contact ZAGG Customer Service.Ĥ. After charging, turn your wireless earbuds/headphones on. You should see the LED status light illuminate briefly if not, charge your earbuds/headphones.ģ. Turn your wireless earbuds/headphones off and back on. Make sure that your device and earbuds/headphones are in close proximity with nothing between them.Ģ. Please use the following to help troubleshoot your situation.ġ. If your device does not respond to your wireless earbuds/headphones, there may be a simple explanation such as a dead battery or an unsuccessful pairing.